customer center

Privacy Policy

Introduction

Re-Jay Freight (“we,” “our,” “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

1. Non-Personal Information:
   • IP address
   • Browser type and version
   • Pages visited
   • Time spent on the website
   • Device information
   • Analytics data (via Google Analytics and Search Console)
2. Personal Information:
   • Information is provided via the quote request form, such as name, email address, phone number, and details related to the request.
   • Information is provided via the careers form, such as name, email address, phone number, resume, and cover letter.

How We Use Your Information

We use the information we collect to:

1. Provide, operate, and maintain our website.
2. Process and respond to inquiries submitted through the quote and careers forms.
3. Analyze website traffic and usage patterns to improve our services.
4. Ensure compliance with legal obligations and resolve disputes.

Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

1. Service Providers: We may share information with trusted third-party service providers to perform functions on our behalf, such as website hosting or email communication.
2. Legal Compliance: We may disclose information to comply with legal requirements or protect our rights.
3. Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Your Choices

You have the following rights regarding your personal information:

1. Access and Update: You may request access to the personal information we hold about you and request corrections if necessary.
2. Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe link in our emails or contacting us directly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: office@rejayfreight.com
Phone:604-745-2211

Effective Date: February-01-2025